Roblox rolls out age-based accounts as Connecticut AG scrutiny intensifies

Roblox has begun rolling out age-based accounts that separate younger users into child and teen tiers, a move the company says is part of a broader safety system. The rollout comes while Connecticut Attorney General William Tong continues to scrutinize the platform over child-safety concerns.

The new account structure includes Roblox Kids for children ages 5 to 8 and Roblox Select for users ages 9 to 15, according to contemporary reporting. Online chat is disabled by default for users under 16 in the rollout described by reporters, and Roblox says users are placed into the appropriate tier through age verification or age estimation.

Roblox has framed the changes as a multilayered safety update rather than a standalone fix. The company says the system also relies on AI detection and human moderation, part of a broader effort to limit exposure to risky interactions and content on the platform.

A rollout after months of scrutiny

The new account tiers are the latest step in Roblox’s child-safety push. Earlier reporting this spring described the company’s plans for age-based accounts, but the June 16 rollout is the first confirmed public launch of the new structure in the coverage reviewed here.

That timing matters because the company is not introducing the change into a neutral environment. Connecticut opened an investigation into Roblox on June 2 over child exploitation concerns, and the case has remained active as regulators examine whether the platform is doing enough to protect minors.

Connecticut’s investigation

Tong’s office has been among several state authorities scrutinizing Roblox’s handling of child-safety risks. The inquiry was prompted in part by earlier reporting tied to arrests in abuse and abduction cases involving Roblox users, according to the reporting cited by CT Insider.

Tong has also questioned whether the new age-based rollout represents a substantive fix or more of a public-relations response. That skepticism keeps the company under pressure even as it points to new product controls.

The attorney general’s office has not, in the reporting reviewed, said the rollout ends the investigation or answers every concern. The latest changes may affect how children and teens use the platform, but they do not automatically resolve the broader legal and regulatory questions around safety enforcement.

What the changes do

The new system is designed to narrow what younger users can do on the platform. By splitting children and teens into separate tiers, Roblox is aiming to match chat access and content exposure more closely to age.

Roblox says the approach is meant to work alongside other safeguards, including automated detection tools and human moderation. The company’s position is that online safety requires more than a single age check, especially on a platform with a large user base and a long-running history of child-safety criticism.

What remains unclear

Several questions remain open. It is not yet clear how many users will be moved into the new tiers or over what timeline the transition will happen. It is also unclear whether Connecticut will request additional documents or data from Roblox after the rollout.

For now, the story is moving on two tracks: a product update aimed at limiting risk for younger users, and an active state investigation that could continue regardless of those changes. The rollout may strengthen Roblox’s safety case, but it does not appear to have removed regulatory pressure.